Data Recovery in Dundee
Professional data recovery for Dundee, Tayside and Angus — hard drives, SSDs, RAID arrays and NAS systems, recovered in our own specialist UK lab.
The City of Discovery deserves better than a shopfront recovery service. Dundee customers send drives to us by Royal Mail Special Delivery Guaranteed or arranged courier collection — from Broughty Ferry and Lochee to Monifieth and across Angus — and every one is worked on in our lab, by our engineers. Prices from £350 including VAT, on a no data, no fee basis.
Your drive stays in our lab
Every recovery happens here — at our own lab on the Wirral, on our own benches, by our own engineers.
And when you want to know how your case is going, you get answers from the people actually doing the work, not a call centre script.
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How it works from Dundee
1. Start your case — Complete the recovery assessment form with what’s happened and what the drive is doing. We review every case properly before replying — you’ll get the likely pricing tier and clear next steps, with no obligation.
2. Send us your drive — We recommend Royal Mail Special Delivery Guaranteed: book it online, then hand it in at any Post Office branch (take the QR code and they’ll print the label for you), or book Parcel Collect and your postie picks it up from your door. It’s tracked, signed for and priority-handled — and it costs the same from Arbroath or Forfar as it does from Dundee city centre. Prefer a courier? We can arrange UPS door-to-door collection for £14.95 from mainland Scottish addresses. Pack the drive in a box with plenty of bubble wrap — not a padded envelope.
3. Approve, recover, return — We assess the drive, confirm a firm quote, and only proceed once you approve it. Recovered data is returned on new media by tracked courier. If we can’t recover meaningful data, there’s no recovery fee.
Serving Dundee and Tayside — by design, not accident
Distance is irrelevant to a proper recovery. Whether your drive is on the waterfront or out in rural Angus, it receives identical treatment: the same lab, the same imaging hardware, the same engineer-led process. There’s no need to hand your drive to a computer shop or a “recovery service” working out of a mailbox address — many local-looking services forward your drive to a lab like ours anyway. We recover data for Dundee households, students and firms across the city’s digital, games and creative sectors — from single external drives to multi-disk arrays — and we cover the neighbouring cities too, with dedicated pages for Aberdeen and Edinburgh. See our dedicated pages for external hard drive recovery, NAS data recovery and RAID data recovery, or get in touch and we’ll identify what you’re dealing with.
Data recovery in Dundee — common questions
How do I get my drive to you from Dundee?
Most Dundee customers send by Royal Mail Special Delivery Guaranteed — book it online, then either hand it in at a Post Office branch (take the QR code and they’ll print the label for you) or book Royal Mail’s Parcel Collect and your postie picks it up from your door. It costs the same from Broughty Ferry or rural Angus as it does from the city centre, which is why we recommend it for most of Tayside. Worth knowing: Royal Mail only accept Special Delivery items at Post Office branches and their own Customer Service Points — not parcel shops, lockers or postboxes. Prefer a courier anyway? We can arrange UPS door-to-door collection for £14.95 from mainland Scottish addresses. And if you’re ever passing the North West, you’re welcome to drop off in person by appointment.
Is it safe to post a failed hard drive from Dundee?
Yes — failed drives travel well when packed properly. Use a rigid box with plenty of bubble wrap around the drive (never just a padded envelope), and send it by Royal Mail Special Delivery Guaranteed — Royal Mail’s premium service and the one we recommend: fully tracked, signed for on delivery, and treated with priority handling end to end. Drives arrive with us from across Scotland this way every week, including from other data recovery companies. If your drive has been dropped or is making unusual noises, don’t power it up again to test it — pack it as it is.
Why not use a data recovery company in Dundee?
Use whoever has the right lab — genuine recovery labs are rare anywhere in the UK, and many “local” services are shopfronts that forward your drive to a lab like ours anyway. Coming to Dragon directly means your device is handled by the engineers actually doing the work, and you deal with the lab itself from first contact to return delivery.
My RAID or NAS has failed — can you handle multi-drive systems?
Yes — RAID and NAS recovery is a core specialism of the lab. Power the system down, leave it down, and start with the recovery assessment form; rebuilding or re-initialising a degraded array is the most common way data gets destroyed before it reaches us.
How long does the round trip take from Dundee?
Shipping adds a day each way at most. Every case then moves through the same three stages: assessment, a firm quote for your approval, then the recovery itself. Straightforward cases are often completed within days of approval, while mechanical failures can take longer — particularly where matching donor parts have to be sourced. If your case is time-critical, say so on the recovery assessment form — urgent cases can be prioritised.
What does it cost?
Logical recoveries start from £350 and mechanical recoveries from £450, both including VAT. RAID, NAS and complex cases are quoted individually. You’ll always receive a firm quote for approval before any chargeable work begins — and if we can’t recover meaningful data, there’s no recovery fee, so a drive posted from Dundee risks only the postage.
Lost data? Let’s get it back.
Tell us what happened — we’ll reply with honest next steps and clear pricing, no obligation.
Start your recovery