Data Recovery, In Our Own UK Lab
Hard drives, SSDs, RAID and NAS — recovered in-house by our own engineers on the Wirral. No call centres, no middlemen.
Start your recovery assessmentA Privately Owned Independent Business
Dragon Data Recovery is a privately owned, independent laboratory — no call centres, no franchises, no middlemen. The person you deal with is the engineer who works on your drive.
Devices can be hand-delivered by appointment, collected from your door, or sent by tracked post — start with our contact form and we’ll take it from there.
Your drive stays in our lab
Every recovery happens here — at our own lab on the Wirral, on our own benches, by our own engineers.
And when you want to know how your case is going, you get answers from the people actually doing the work, not a call centre script.
IT companies and repair shops: we take on your clients’ recoveries lab-direct — see our partner program.
What we recover
Failed hard drives
Internal, external and laptop drives are most of what comes through the lab. A drive that’s clicking, buzzing or beeping, showing “no hard drive found”, or simply not appearing when you plug it in usually has a mechanical or firmware fault — and every power-on makes it worse. We also recover formatted drives, deleted partitions, and drives that have been dropped. See our internal hard drive, external hard drive and laptop data recovery pages.
Apple and SSD
MacBooks and iMacs showing the flashing question-mark folder, dead Fusion drives, and Macs that won’t boot are everyday work here — see Apple data recovery. Solid-state drives fail differently: files vanish, the drive runs hot, or the controller dies and it stops appearing altogether. We recover SATA, mSATA, M.2 and NVMe drives at component level — see SSD data recovery.
RAID, NAS and servers
When a RAID array drops disks, a rebuild fails, or a NAS is dead after a power cut or lightning strike, the worst thing you can do is force a rebuild. Stop, and talk to us — we recover multi-drive arrays from servers, NAS boxes and workstations for businesses across the UK, and other IT firms refer their complex array cases to our lab.
CCTV and DVR footage
CCTV systems store footage on drives inside the DVR, often in proprietary formats and sometimes across multiple disks. Whether the recorder has failed, been damaged, or the footage you need has been overwritten by mistake, we can usually extract what’s recoverable — including for insurance and evidential purposes.
How it works
Every case starts with a free assessment at our own lab in Moreton. You get a fixed written quote before any chargeable work begins, recoveries typically complete within 3–7 days of approval, prices start at £350 inc VAT — and if we can’t recover meaningful data, there’s no fee to pay. Business down? Our emergency service has out-of-hours response. Start with our contact form and we’ll take it from there.
Your privacy & security
Confidentiality is most of this job. What comes into the lab is private by nature — family photos, business accounts, client files, case material — and we treat every device that way. Your files are never browsed, shared or passed to anyone else: recoveries happen at our own single-site lab, your device never leaves the building, and our procedures are built so data can be recovered without being read.
It’s one reason professionals with genuinely sensitive data have trusted us over the years:
- Barristers
- Councillors
- Dentists
- Doctors
- I.T. Consultants / Support Services
- Judges
- Lawyers
- Lecturers
- Musicians
- Music Studios
- Photographers
- Police Officers
- Politicians
- Professors
- Schools
- Social Care Workers
- SuperStar DJs
- Surgeons
- Teachers
- Videographers
…and many more amongst our client list — plus a lot of ordinary households who just wanted their photos back.
At this stage if you want to avoid further data loss we recommend:
- Stop attempting to access the defective device.
- Do not dismantle your device in any way.
- Please never open the lid of any Hard Drive, as they are sealed for a reason.
- Get a fixed, no-obligation quote through our contact form — or call us on 0151 342 8188.
About Our Data Recovery Laboratory
We only use the best hardware available for Data Recovery, utilising industry-standard tools like:
- Ace Labs PC3000
- DeepSpar Disk Imagers
- HDD Surgery tooling
- Apex Tool Lab tooling
- JBC Soldering and Reworking equipment
- Amscope Microscopes
- Class 100 cleanroom facility
- and many other cutting edge tools
That kit, in the hands of engineers who use it every day, is why IT companies and other data recovery firms across the UK refer their complex cases to our lab. If your device is failing and the data matters, it’s in the right hands here.
Customer Reviews
We are very proud of the services we provide. Read our testimonials from our happy customers.
Ready when you are
Free assessment. Fixed written quote. No data, no fee.